Welcome to Bistoor’s website, www.bistoor.com. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Bistoor’s website if you do not accept all of the terms and conditions stated on this page.

1. General

1.1 These terms and conditions apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. 1.2 By using our site, you agree to be bound by these terms and conditions, including any additional terms and conditions and policies referenced herein and/or available by hyperlink.

2. Online Store Terms

2.1 By agreeing to these terms and conditions, you represent that you are at least the age of majority in your state or province of residence. 2.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Products and Services

3.1 We reserve the right to refuse service to anyone for any reason at any time. 3.2 Prices for our products are subject to change without notice. 3.3 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4. Orders and Payment

4.1 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. 4.2 Prices shown on the website are in the local currency and are inclusive of VAT unless otherwise stated. 4.3 Payment can be made by any of the methods specified on the website. Payment will be debited and cleared from your account upon dispatch of your order by Bistoor.

5. Shipping and Delivery

5.1 We aim to deliver products to you at the place of delivery requested by you in your order. 5.2 Any delivery timescales quoted to you are indicative only. Deliveries are made by third-party suppliers and are subject to their terms and conditions.

6. Returns and Refunds

6.1 If you are not completely satisfied with your purchase, you may return the item to us in its original condition within 14 days of receipt. 6.2 We will issue a full refund (excluding original delivery charge) on receipt, or exchange the item if preferred. 6.3 Certain products may be exempt from being returned unless they are defective, such as intimate or sanitary goods.

7. Intellectual Property

7.1 All content included on the website, unless uploaded by users, is the property of Bistoor or our affiliates. 7.2 You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

8. Privacy

8.1 Your submission of personal information through the store is governed by our Privacy Policy.

9. Changes to Terms and Conditions

9.1 We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. 9.2 It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

10. Contact Information

10.1 Questions about the Terms and Conditions should be sent to us at [email address].

By using www.bistoor.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Bistoor, where style and quality meet.

11. Limitation of Liability

11.1 To the maximum extent permitted by applicable law, Bistoor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of the website or inability to use the website;
• Any unauthorized access to or use of our servers and/or any personal information stored therein;
• Any interruption or cessation of transmission to or from our website;
• Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website by any third party;
• Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory.

12. Indemnification

12.1 You agree to indemnify, defend, and hold harmless Bistoor and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

13. Governing Law

13.1 These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bangladesh.

14. Severability

14.1 In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

15. Termination

15.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 15.2 These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 15.3 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

16. Entire Agreement

16.1 These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). 16.2 Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

17. Contact Information

17.1 For any questions regarding these Terms and Conditions, you can contact us at:

• Email: Bistoorbd@gmail.com
• Phone: +8801639666083
• Address: House# 17, Road # 06, Block #A, Mirpur Original 10, Benaroshi Polli Dhaka – 1216

Thank you for choosing Bistoor. We appreciate your business and look forward to providing you with exceptional fashion and service.